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Concept Note

The Government Solutions Center (GSC), as a collaboration mechanism, allows interaction and synergy between the private business sector and the government. In effect, the Department of Information and Communications Technology (DICT) helps both emerging and developed businesses in the software industry in offering their government-suited services and applications to the rest of the agencies.

The GSC is envisioned to direct relevant products and services of private providers to targeted requirements of government agencies. As such, it stores and disseminates comprehensive information about IT solutions.

The GSC, however, is not an alternative to the existing procurement process in the government. The solutions provider will still follow the procurement requirements and process, as prescribed by the PS-DBM. The GSC contributes to faster and easier procurement process by helping identify the most effective and applicable solutions for procurement facilitation.

With the GSC, processes of involved groups are streamlined; the private sector directly marketing services to agencies, and agencies determining the applications specific to their operations. The DICT will allow integration to our Government Common Platform or the interoperability exchange, use of our common services and our secured infrastructure.

Stakeholders

The key players for the implementation of the GSC are the DICT, government agency, and private sector. The DICT acts as the middleman or liaison agent between agencies and private sector in such a way that it creates a pool of experts that will provide the criteria in assessing the suitability of innovative solutions from the private sector and determining their potential in speeding up operations of the government agencies.

Participation from security firms helps facilitate and ensure the quality and security of IT solutions presented through the GSC.

Objectives

Following the goal of the GSC to become the primary source of ICT solutions, support, and innovations for agencies and businesses, the GSC pursues the following objectives:

  • Create a platform that will store IT solutions for government agencies;
  • Identify the most effective and applicable solutions central to each agency operations;
  • Promote higher online security when using government ICT services and applications;
  • Facilitate the creation of a highly-competitive software industry; and
  • Foster stronger collaboration between government agencies and the Philippine software sector for an easier implementation of ICT in government.

In the process, The GSC raises a globally competitive Philippine software services that foster market knowledge, resources, and technical expertise in the performance of mandates of government agencies.

Benefits

The GSC is envisioned to be mutually beneficial to the government and the private sector.

Benefits for the DICT:

  • Increased success rate of government-funded projects through innovative solutions
  • Implementation of polices, such as the Cloud First Policy, that will rationalize government operations
  • Reduced variety of ICT applications to support

Benefits for the government agencies:

  • Increased efficiency in government services
  • Safe and secure processes using worry-free ICT applications
  • Reduced cost and increased savings

Benefits for private sector:

  • Expanded and direct marketplace for the private business sector
  • Improved quality of locally innovated software, applications, and services

Timeline

A series of discussions among the DICT, government agency, and private sector is conducted to establish the essentials of the proposed project.

A GSC summit will be held to fully market the said initiative. The event, which is planned to be conducted in the second week of November 2016, will give the private sector the opportunity to showcase its solutions and to provide agencies a choice of viable solutions that match their needs and requirements.

A physical space for the GSC will be designed by 2017. This office will house the team that will facilitate the GSC. More so, the office will serve as a demonstration room for solutions providers interested in participating in the GSC.

The collaboration among the three participating bodies will start as soon as the application and accreditation process has been successfully completed.

Details and updates on the progress of the GSC will be posted here, including application and accreditation guidelines, and the list of solutions commonly used among government agencies.

Implementation Strategies

The GSC will be a tri-monitoring scheme in which responsibilities are shared among the private sector, DICT, and government agencies.

The private sector starts the process by laying down its service offerings for DICT access and assessment. The private sector is tasked to provide relevant information defining the scalability of its product. Although it is the DICT’s part to provide the technical evaluation, it is still the private institution’s call to market its own services and applications.

The DICT, on its part, will conduct technical monitoring and comparative analyses, which will become the basis of the feedback it will provide. As an add-on, the DICT will open its resources to host the agencies’ applications. The applications to be reviewed are not limited to newly created applications, hence, DICT will include Research and Development (R&D) means to review mature and open-source applications.

As for the businesses, they are expected to provide their list of clients, whom the DICT will consider in conducting monitoring and evaluation of services. The businesses are also in charge of customizing system applications as deemed necessary by their clients. Data services, uptime and connectivity, and other related requirements shall form part of their service.

The GSC environment and domains will use full stack technology of the Government Common Platform (GCP), which is composed of Business Process Management (Process Maker), NoSQL Database (Mark Logic), Business Intelligence or Analytics (Pentaho), Enterprise Service Bus (WSO2), and Geo visualization tools (CartoDb and Open Geo). Likewise, common services created under the Integrated Government Philippines (iGovPhil) Project, such as Philippine National Public Key Infrastructure (PNPKI), Single Sign-On (SSO), PhPay, and Forms Builder are included in the GSC and made available to any government applications to optimize ICT resources.

The DICT plans to partner with different organizations for the implementation of the GSC initiative.