Since its inception, the Integrated Government Philippines (iGovPhil) Program has been in the thick of efforts to interconnect government offices to enhance operations and improve the delivery of services to the people.
Interconnecting government agencies requires not only compatible hardware and software, but also “interoperable” applications, data and resources. Interoperability means government offices must be able to use the information, services and materials they exchange through official networks and the Internet. They need to operate as one “government online,” providing efficient and effective services to citizens and businesses, through different delivery channels, including mobile, Internet, email and personal transactions.
Government interoperability, therefore, is a goal the iGovPhil Program hopes to achieve at the soonest possible time. It is seen a key factor in good e-governance.
For this purpose, the iGovPhil Program developed a Philippine e-Government Interoperability Framework (PeGIF) with the help of experts from the government and private sectors.
The PeGIF is composed of three parts. Phase 1 of PeGIF deals with the technical aspects and standards of interoperability. Phase 2 deals with information interoperability and exchange. Phase 3 deals with business process interoperability. The third phase began on March 2016, and is currently undergoing the final rounds of consultation.
The PeGIF is envisioned to address not only the technical issues in using and operating resources, but also the interaction of organizations, the means of exchange of data, the rules and agreements on the sharing of information and knowledge, and policies on interaction among government agencies, citizens and businesses. This will lead to:
- Increased efficiency in government services.
- Improved government decision-making practices.
- Reduced cost and increase savings for the government.