Executive Summary

Nine products and services have been completed, and more in the works, since the Integrated Government Philippines (iGovPhil) Program was launched one-and-a-half years ago. Five products – the Philippine National Public Key Infrastructure (PNPKI), Government-wide Email System (GovMail), Government Cloud (GovCloud), Agency Records Inventory System (AgRIS) and Government Web Hosting Service (GWHS) – were introduced to the public in June and fully launched in December 2013. They are now ready for use by government agencies.

Four more services were soft-launched during the iGovPhil Year-End Activity on December 10-12, 2013. These were the Archives and Records Management and Information System (ARMIS), Project Management (ProMan), PhPay and ProgRESIBO, and Forms Builder. They are expected to be operational before the celebrations of the Information and Communications Technology Month in June.


The Fiber Optic Network being built to interconnect 160 government offices in Metro Manila and 15 in Metro Cebu is continuing. The Metro Manila backbone is about 30 percent complete, wherein 14.73 kilometers of fiber optic cables has been laid out. Technical and procedural problems affected the FOC layout work in Metro Manila.

Metro Cebu’s backbone is about 80 percent finished with 7.5 kilometers FOC laid out, interconnecting 12 government offices. The completion of the Cebu backbone was delayed as bidding for FOC to complete the loop failed. It is set for rebidding in January 2014 with the possibility of a change in the Terms of Reference.

The government’s main data center in Manila is already operational but undergoing renovation, which is almost complete. It houses the servers for PNPKI and GovMail, virtual machines for GovCloud, and hosts 16 government agency websites.


The Philippine National Public Key Infrastructure (PNPKI) is ready and iGovPhil has been accepting applications from government agencies. The PNPKI-CP and PNPKI-CPS has been finalized and just waiting to be signed by authorized officials so that the ICT Office can start issuing digital certificates.

GovCloud and GovMail have been set up, installed and configured at the main data center and are already servicing key government offices.

AO 39, issued in July this year, is being implemented as iGovPhil continues to train web managers of government agencies on how to adopt the Government Website Template, an important step in the migration of websites to the Government Web Hosting Service.

The Philippine eGovernment Interoperability Framework (PeGIF) is near completion. A special working group has been created and consultation meetings in different regions in the country has been concluded.

Work for the National Archives and Records Management Information System (NARMIS) is continuing and its components are in various stages of development. The Agency Records Inventory System (AgRIS) application has been launched and is being tested and expected to be rolled out by the first quarter of 2014. The Archives and Records Management Information System (ARMIS) is 60 percent complete and demonstrations are being held for the Digitization program.

The government online payment system called PhPay and ProgRESIBO is ready for pilot implementation. Policies are being finalized and and implementing rules and regulation for partner and adopting agencies are also in process.








Fiber Optic Network

The network will connect government agencies to a data center through a fiber-to-the-office service

The iGovPhil will tap existing fiber connections used by some government agencies in the plan to create a fiber optic network in Metro Manila and Metro Cebu for pilot implementation

Faster data transfers between agencies

Reduced Internet connectivity cost for the government

Encourages migration to government data center and server consolidation for improved efficiency and security

Metro Manila:

160 government agencies

Metro Cebu:

15 government agencies

Eventually the entire government and the citizens as a whole

Laying of fiber and connect 160 government agencies in Metro Manila

Manila: 30%

as of December 5, 2013: 14.73  km

Cebu: 80%

as of October 12, 2013:

30-core: 4 km

18-core: 3 km

6 core: 525 m

* connected 12 government agencies

Government Data Center (GDC)

Three GDCs will be setup: Manila, Subic and a commercial.

The GDCs house iGovPhil’s network equipment, data storage, servers, hosting and co-location facilities, backups and security. Three data centers are planned to be created to serve strategic areas in the country

Faster data exchange and collaboration among government agencies

Centralized servers and co-location and storage facilities

Enhanced online security

Government agencies availing of iGovPhil services

Setup three government data centers that will be fully equipped with the necessary network equipment, data storage facility, cooling system, security system, power system, monitoring system, fire protection system and network connectivity.

NGDC 1: 71%

Subic: 0%

Commercial: 0%



PKI allows users of public networks, like the Internet, to privately exchange data securely. It is essentially a set of hardware, software, policies, personnel and procedures needed to create, manage, distribute, use, store and revoke digital certificates

Secured email and communications

Secured web browser

Digital signature for online forms/documents

Enhanced security for government office equipment, like computers, servers and mobile gadgets

Government agencies and personnel

Private individuals

Government computers, servers and machines

Install PKI software in the Manila GDC and Disaster Recovery Site.

Provide secured government transactions such as email and online payment;

Use of digital certificates for authentication, encryption and validation of online government transactions.


Government Cloud (GovCloud)

Government Cloud is a private cloud for government that allows agencies to use secure applications for their various remote computing requirements.

No need for government agencies to set up their own data centers or outsource web hosting services

Efficient sharing of data and resources

No need to maintain or train own personnel to manage data center

Improved security for all applications

Local technical support

Government agencies and personnel

Host all government applications and interconnect all government data centers



GovMail provides a secure e-mail service to government agencies using unique agency names with the gov.ph suffix hosted in a central server for added security.

Provides a corporate identity to the government through the use of domain user@agency.department.gov.ph

Data sovereignty

Improved security features with PKI

Government agencies and personnel

Install and deploy official email system to all government employees



It provides a web hosting service to government entities, including government agencies, financial institutions, government-owned and -controlled corporations, and inter-agency collaborations, programs and projects.

All government agencies covered by Administrative Order No. 39 are also tasked to follow a web template that gives their websites a common look and feel.

More efficient use of technology through centralized hosting

Greater protection against hacking and cyber attacks

Robust Internet connectivity

Government agencies and employees, citizens and businesses

Host all websites and services of government agencies, government financial institutions and government-and-controlled corporations.

Provide a content management system (CMS) template

GWHS: 100% working (setup, installed and configured)

Hosted websites:


(production/ development)

GWT: 66%

(no Drupal template yet)

Agencies using GWT: 8% (production/ development phase)


PeGIF provides standards and policies on interoperability of data and information exchanged by government agencies online. It aims to address not only the technical issues in using and operating resources, but also the interaction of organizations, the means of exchange of data, the rules and agreements on the sharing of information and knowledge, and policies on interaction among government agencies, citizens and businesses

Smooth exchange of information and services among systems and users

Ensures that data and materials shared will be “interoperable” or usable, and follow standards

Government agencies and organizations, and private sector

Provide standards and guidelines on interoperability:

Philippine eGovernment Interoperability Framework

Technical Standards Catalogue

Convening of the Special Working Group*

Conduct of Regional Consultation Meetings*






NARMIS is composed of three components:

(1) Archives and Records Management and Information System (ARMIS)

ARMIS is an application developed for the National Archives of the Philippines (NAP) to help in the management and keeping of all government documents and records

(2) Agency Record Management and Information System (AgRIS)

AgRIS is a web-enabled system of lists of various record series or titles kept and maintained by government agencies. Record officers from the government agencies enter and update their respective lists using web browsers

(3) Digitization

The program aims to digitize public records kept by all government agencies for better handling, processing and preservation.

Faster and more efficient use, management and disposition of government documents and records

Easier classification and sorting of sensitive data and public documents

A complete listing of records and documents kept by the government

Easier and faster tracking of records

Efficient sharing of data and information

Digitalized documents and records are easier to keep and consume less space

Documents are easier to back up, compile and search with the right applications

Government agencies and personnel, citizens and businesses

Government agencies and personnel, particularly record officers, and citizens and businesses

Government agencies and personnel, citizens and businesses

Provide a central storage of documents that will grant access to users based on classifications

Provide a system of list of various records series or titles

Digitize all government’s records





It is an Internet-based electronic payment facility and gateway that enables citizens and businesses to remit payments and receive official receipts electronically to government agencies.

Online payment allows government agencies to free up their staff and focus more on competenciesPayments are made more efficient and less time consuming for citizens and businesses

Face-to-face transactions are eliminated, which means no fixers and less opportunities for graft and corruption

Government agencies and employees, citizens and businesses

Provide an Internet-based payment facility and gateway



It is an online application that allows agencies to stick to plans and keep track of activities, and deliverables.

It uses a Gantt Chart for tracking activities and events. It features a calendar, documents and file management, wikis, forums, a flexible role-based access control, and an issue tracker.

Allows an agency to have full control over projects and manage its people and resources efficiently and effectively

Government agencies and personnel

Provide a tool that will aid in managing personnel and monitoring required reports



It is a web-based application that produces forms used by various government agencies. This toolkit generates electronic versions of the agencies’ paper-based forms.

The hassle-free electronic forms make it easier and simpler for citizens or users to get the right forms, fill them out and send online.

It saves government agencies time, effort and money by eliminating the printout of paper forms and face-to-face transactions.

Government agencies and personnel

Provide database-driven user friendly forms generator that will enable agencies to create their online forms easier



A portal that enables users to log in to a particular service or application and gain access to all services connected to the system without logging in again.

Users will not have to jump from window to window and log in every time to avail of multiple government services. The facility is a one-stop-shop of public service.

No need to memorize too many usernames and passwords

Government agencies and personnel, citizens and businesses

Provide a facility that will enable the users to login using one username and password